Each watch by The Forest Apparel is warranted to the original purchaser to be free from defects in material or workmanship at the time of delivery for a period of no longer than twelve months. To maintain this limited warranty, the product must be operated and maintained in accordance with the care and operation instructions. Abuse, mechanical damage, alterations, or scratches due to abnormal wear are not covered by the The Forest Apparel warranty. Further, The Forest Apparel will not be responsible for loss or damage connected to the use of its product nor the life of the battery. If you purchased your watch within one year and you need it repaired, simply visit our contact us page to request an RMA number. Upon completing this form, we will review your request. Please allow up to 24 hours to review your information. Once your RMA is approved, we will send you an RMA number and shipping instructions via email. If the repair request is due to a manufacturing defect, we will repair/replace the timepiece free of charge and cover the return shipping.
If the watch was deemed to be damaged due to misuse, our watchmakers will repair/replace the timepiece for a nominal fee. Our team will inform you of the repair fee prior to processing your request.